In 2009, the San Bernardino County Transportation Authority (SBCTA) and the Riverside County Transportation Commission (RCTC) partnered to develop and implement the Inland Empire 511 system (IE511). The IE511 system provides travelers with transit, traffic, rideshare and other information services. The system operates on a variety of platforms, including, landlines, cell phones, smartphone apps, as well as social media sites. The Los Angeles County Service Authority for Freeway Emergencies (LA SAFE) provides the similar SoCal511 service for travelers in Los Angeles County, as well as Orange and Ventura counties.
SBCTA, along with RCTC, has approved an agreement with LA SAFE to merge IE511 with the SoCal511 system. This partnership will create a seamless phone, web and smartphone application service for motorists throughout the entire Southern California region.
The 511 system is a valuable service that provides commuters and travelers with updated traffic, transit and rideshare information. Through partnerships with the California Highway Patrol (CHP) and California Department of Transportation (Caltrans), the 511 system urges commuters to look up their commute routes before leaving their home or work place through its successful “Know Before You Go” campaign.